At CYBERCLICK AGENT, S.L. (hereinafter, "CYBERCLICK") we work to offer you the best possible experience through our products and services. In some cases, it is necessary to collect information to achieve this. We care about your privacy and believe we should be transparent about it.
Therefore, and in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Law 34/2002 (LSSICE), CYBERCLICK will process your data as the data controller.
Our commitment includes:
Collecting your data to improve the user experience, attending to your interests and needs. We are transparent about the data we obtain and its purpose, always complying with regulations and requesting your consent when necessary.
Your data belongs to you. If you decide not to authorize us to process it, you can request that we stop processing it.
Our priority is to guarantee your security and process your data in accordance with European regulations.
For more information about the processing of your data, please consult the privacy policy sections below.
The Controller of the data collected through this Website is CYBERCLICK with registered office at Moll de Barcelona, s/n, World Trade Center North Building 2nd floor, 08039 - Barcelona and email dpo@cyberclick.net.
The personal data of the user of this Website will be processed for the following purposes, as applicable:
Access to content available on this Website, either for downloading materials or for registration and management of webinars/courses. The data processed for this purpose will be kept until the revocation of the consent given and, thereafter, during the legally established retention periods and statute of limitations. The legal basis for the processing is the user's consent expressed through the channels made available on this Website.
Keep the interested party informed, including by electronic means, about the products, services and news of Cyberclick. The data processed for this purpose will be kept until the moment the user withdraws their consent for the receipt of such communications and, thereafter, during the legally established retention periods and statute of limitations. The legal basis for the processing is the user's consent expressed during registration for a course/webinar or downloading of content.
The interested party knows and accepts that their registration for a webinar/course or the download of materials from this Website is conditional on the acceptance of the previous purposes, that is, registration or download, although the consent for receiving information from Cyberclick is not mandatory.
The user can independently select whether they wish to receive commercial information from Cyberclick by checking the corresponding box.
Attend to information requests and/or inquiries made by the user. The data processed for this purpose will be kept until the information request and/or inquiry has been responded to and, thereafter, during the legally established retention periods and statute of limitations. The legal basis for the processing is: a) the user's consent in the event that they use any contact form or information request form available on this Website; or b) CYBERCLICK's legitimate interest in responding to the user in the event that they do not use any available form (sending spontaneous emails, phone calls, sending written requests by postal mail).
Management of applications for job offers published on the Website. The data processed for this purpose will be kept until the selection process is completed, after which, if the candidate is not selected, it will be deleted. The legal basis for the processing is the candidate's consent.
Management of spontaneous applications received through the Website. Job offers and spontaneous applications. The data processed for this purpose will be kept for a maximum period of two years from receipt and, thereafter, during the legally established retention periods and statute of limitations. The legal basis for the processing is the consent of the interested party expressed through the Website.
Conservation of candidates' resumes after completing the selection process. The data processed for this purpose will be kept for a maximum period of two years from receipt and, thereafter, during the legally established retention periods and statute of limitations. The legal basis for the processing is the consent of the interested party expressed through the Website.
Subscription to the newsletter through the form created for such purposes. The data processed for this purpose will be kept until the revocation of the consent given for the receipt of such communications and, thereafter, during the legally established retention periods and statute of limitations. The legal basis for the processing is the user's consent expressed through the channels made available on this Website. The user may withdraw their consent at any time.
Enable the publication of comments by users in the different entries of the Website's Blog. The data processed for this purpose will be kept until the moment the user withdraws their consent given for the publication of such comments and, thereafter, during the legally established retention periods and statute of limitations. The legal basis for the processing is the user's consent.
Management of the Internal Information System. The personal data that might be received by the informant will be processed exclusively to analyze and investigate the communicated facts and, if applicable, adopt the pertinent disciplinary measures.
The data will be kept in the information system only for the time necessary to decide on the appropriateness of initiating an investigation into the reported facts; in any case, after three months from the receipt of the communication without investigation actions having been initiated, it must be deleted, unless the purpose of the retention is to provide evidence of the operation of the system. Communications that have not been processed may only appear in anonymized form, without the blocking obligation being applicable. If after the three-month period it is necessary to keep the data to continue the investigation, it may continue to be processed in a different environment by the CYBERCLICK body responsible for such investigation.
The legal basis for carrying out such processing is the fulfillment of a mission carried out in the public interest by virtue of the provisions of Article 30.2 of Law 2/2023, of February 20, regulating the protection of people who report regulatory infractions and the fight against corruption.
Additionally, in the event that you communicate any data considered of a special category, its processing will be covered by Article 9.2.g) of the GDPR, as processing is necessary for reasons of substantial public interest.
We inform you of the existence of the external information channel of the Independent Authority for Informant Protection, which can be aware of information that affects the General State Administration and entities that make up the state public sector; the rest of the entities of the public sector, the constitutional bodies and the bodies of constitutional relevance; entities that make up the private sector, when the infringement or non-compliance reported affects or produces its effects in the territorial scope of more than one autonomous community. Each Autonomous Community may designate an independent authority that handles information that affects the autonomous and local public sector of its respective territory; autonomous institutions and entities that are part of the private sector, when the reported non-compliance is limited to the territorial scope of the corresponding Autonomous Community.
In addition, the informant may also contact the institutions, bodies, or agencies of the European Union.
CYBERCLICK may communicate the data to Public Administrations for compliance with legal obligations; to State Security Forces and/or Courts and Tribunals that require them in the framework of an investigation, instruction, or procedure. It may also communicate the data to the following categories of processors: Providers of electronic communications, office automation, hosting, housing, IT maintenance, management, accounting, auditing, advice, and legal representation. Some of our providers may be located outside the European Economic Area (EEA), for example, in the United States. In these cases, CYBERCLICK guarantees that such international transfers will be carried out with adequate safeguards in accordance with the provisions of Articles 44 to 50 of Regulation (EU) 2016/679 (GDPR), through the adoption of mechanisms such as standard data protection clauses adopted by the European Commission or other appropriate safeguards.
Interested parties can exercise their rights of access, rectification, deletion, limitation of processing, data portability, opposition, and not to be subject to automated individual decisions, as well as withdraw consent at any time without affecting the legality of processing prior to its withdrawal, by sending their request to CYBERCLICK (Attn: DPO), Moll de Barcelona, s/n, World Trade Center North Building 2nd floor, 08039 - Barcelona; or to the email address dpo@cyberclick.net. In any case, interested parties have the right to submit a complaint to the corresponding supervisory authority if they deem it appropriate. Specifically, before the Spanish Data Protection Agency, www.agpd.es).
CYBERCLICK has appointed a Data Protection Officer who can be contacted through the aforementioned channels by addressing the letter to their attention.
CYBERCLICK has implemented the necessary technical and organizational measures to guarantee the security of personal data and prevent its alteration, loss, processing, or unauthorized access, taking into account the state of technology, the nature of the stored data, and the risks to which they are exposed.
CYBERCLICK uses its own cookies and third-party cookies on its Website. You can consult detailed information about the use of cookies and how to configure or reject their installation in our Cookies Policy, accessible from the footer of our Website.
Last update: May 2025
